Contact us

We read every message. For fastest help with your account, include the email you used to register.

General support

Questions about using the Service, uploads, or your dashboard.

Email contact@checkmedicalbill.com

Privacy requests

Access, correction, deletion, or other privacy-related requests.

Email privacy@checkmedicalbill.com

Please note: We cannot provide legal, medical, or insurance advice by email. We cannot call your hospital or insurer on your behalf. For urgent medical emergencies, call 911 or your provider—not this site.

Before you write

  • Can’t sign in? Use the email address you registered with. Password reset is coming soon—contact us if you’re locked out.
  • Upload failed? Use PDF, PNG, JPG, or TXT under 10 MB each.
  • Dispute my bill? Use the suggested actions on your case results page, or hire a licensed advocate for hands-on help.